Shipping, Delivery and Return Policy
Updated 11-8-2024
We are committed to delivering your orders promptly and efficiently. We understand the importance of receiving your items in a timely manner, and we strive to make the shipping process as smooth as possible for our customers. As we move into our busiest time of the year, please understand that these conditions may change, and the times listed below could be affected by circumstances out of our hands due to the demand placed on the carriers. Rest assured that we still commit to ensuring your orders arrive on time and in acceptable condition as we stand by our quality and standards with a focus on customer first.
Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods
We offer standard shipping** for all orders, with delivery times varying depending on the destination. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.
Estimated Delivery Times
Estimated delivery times are as follows:
| Location | Estimated Shipping Time |
|---|---|
| United States | 6-10 Business days |
| Canada, Europe | 6-10 Business days |
| Australia, New Zealand | 7-14 Business days |
| Central & South America | 7-14 Business days |
| Asia | 7-14 Business days |
| Africa | 7-14 Business days |
Please note that delivery times may vary depending on factors such as product availability, shipping destination, and courier delays. We appreciate your patience and understanding.
If you have any questions or concerns regarding your order or shipping, please don't hesitate to contact us. Our customer service team is here to assist you, and we will do our best to help you out.
RETURN POLICY
Our return policy is very simple. You have 30 days from the day you receive your order to return it*, no questions asked! All we ask is that you contact us first through the communication channels on this website. We also issue 90 warranties on all electronics and beauty devices, so that you have the peace of mind knowing we are always committed to your satisfaction with our products.
* Items purchased on discount and sales are final, no returns.
** Our shipping methods are standard, and fully insured.
